Rapid technological advances have altered the landscape of business IT operations considerably in recent years. This is both good news and bad news for non-technical business owners who find themselves struggling to stay on top of all the latest developments, including the deluge of software updates, security updates, and other essentials. If you're one of those beleaguered decision makers, you may have heard of two outsourced solutions that can save you a lot of effort and confusion – software as a service (SaaS) and managed services. But if you're weighing one against the other for your organization, there are important differences between the two that you need to understand.

Microsoft is busy spreading the word about their new operating system, Windows 10.  Unfortunately, they decided to do this for home users (and business users who do not have a server) by pushing out a Windows update that puts an icon by your clock.  Since we do not suggest anyone actually install Windows 10 until it has been out for a while and has been tested thoroughly, we suggest any customers with the icon below uninstall the update.