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GS Blog

Tablets have become some of the handiest and most popular business tools for workers on the go. But does that mean you should swap out your company’s fleet of laptops for them? Here at Gravity Systems, we would say no. Here’s why.

As Texas businesses start to reopen following the shutdowns enforced by the COVID-19 pandemic, many of these businesses seek to return to their previous norms as far as welcoming foot traffic, serving diners, and making in-person sales. But business owners shouldn’t dismiss what that shutdown period had to teach them about the pros and cons of their current IT setups -- especially since a second wave of infections (or some other similar crisis) might force a repeat of the situation. So our Austin IT support team asks: What have you learned about your IT system’s strengths and weaknesses?

It’s time to install another Windows 10 update -- or is it? Maybe you’ve heard that a new update has been rolled out, but you can’t seem to access it through Windows Update. Maybe you’ve heard some vaguely scary talk about the latest version already having known problems. How do you navigate the seemingly eternal confusion surrounding Windows 10 updates? With the aid of a little advice and guidance from your friends at Gravity Systems, of course.

When you look at your office, warehouse, or other work facility, you probably see a mix of older and newer hardware. Shiny, state-of-the-art laptops may sit next to trusty old workstations or servers that just keep on going, year after year. But before you can make any long-term IT budget plans, you have to have some notion of how long you can expect your various devices to last. Let’s take a look at this question and how it might be affect your future hardware purchases.

The COVID-19 outbreak has affected some businesses more than others. Essential businesses (including our Austin IT business support company) have remained open, while many non-essential businesses are starting to reopen in accordance with state and city policies. If you’ve been running at least some of your business operations through virtual conferences and work-from-home arrangements, you might be getting ready to welcome at least of your employees back to the office. Even so, here are some solid reasons to keep those virtual work technologies firmly in place.

Have you hesitated to engage the outsourced IT help you clearly need? Before you outsource your technology support to an Austin IT managed services provider, you need to know that you’ve selected the right provider for your particular goals, concerns, and expectations. Here are some considerations to help you narrow down your choice, courtesy of your friends at Gravity Systems.

As an Austin IT support provider, Gravity Systems qualifies as one of those essential businesses that stays open even as other organizations must close their doors during the COVID-19 epidemic. If you belong to the essential critical infrastructure workforce as well, then your work site may still accommodate a significant number of employees. If some of your team simply can’t do their jobs from home, you need to think about how to maintain a hygienic, virus-free facility, including ways of using your technology as safely as possible.

The specific recommendations for staying safe during the COVID-19 outbreak seem to change every time we turn around. The need for social distancing, however, remains a constant. Maintaining a reasonable space between your business team members and your service providers is one example -- but what does that mean for your ability to keep getting the IT assistance you need?

Where do you get the hardware and software that keeps your IT system going? Putting together your ideal IT system involves more than just buying parts and programs on an ad hoc basis. That’s why you need a VAR (value added reseller) -- and why you should make Gravity Systems your VAR of choice.

The old expression, “March goes in like a lion and out like a lamb” may or may not be true in the unpredictable world of Central Texas weather, but the “lion” phase is definitely a concern for any company that relies on its IT system. Here are some springtime threats that may call for the help of your Austin tech support team at Gravity Systems.