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GS Blog

Pat yourself on the back for taking your company’s IT security seriously. By running regular backups, installing patches, educating your employees on smart practices, and making sure that your firewall remains strong, you’re helping to keep your organization safe from malware, hackers, and unfortunate accidents. But our Austin IT managed services specialists would like to make a suggestion: Apply that same care to the management of your smartphones. Here are some steps to consider.

If you’d never used or even heard of Zoom before the COVID-19 pandemic, you almost certainly have now by now. The teleconferencing platform has spiked in popularity as the pandemic forces business teams, offices, and other associations to meet  online instead of in person. Like any other online communications channel, however, Zoom can pose its share of challenges as well as solutions. Here are some things you should know about using Zoom in your work, courtesy of our Austin business tech support experts at Gravity Systems.

When you look at your office, warehouse, or other work facility, you probably see a mix of older and newer hardware. Shiny, state-of-the-art laptops may sit next to trusty old workstations or servers that just keep on going, year after year. But before you can make any long-term IT budget plans, you have to have some notion of how long you can expect your various devices to last. Let’s take a look at this question and how it might be affect your future hardware purchases.

The COVID-19 outbreak has affected some businesses more than others. Essential businesses (including our Austin IT business support company) have remained open, while many non-essential businesses are starting to reopen in accordance with state and city policies. If you’ve been running at least some of your business operations through virtual conferences and work-from-home arrangements, you might be getting ready to welcome at least of your employees back to the office. Even so, here are some solid reasons to keep those virtual work technologies firmly in place.

All computing hardware is not created equal where speed, power, storage, and other factors are concerned. Let’s look at some of these considerations in terms of your own hardware needs.

Have you hesitated to engage the outsourced IT help you clearly need? Before you outsource your technology support to an Austin IT managed services provider, you need to know that you’ve selected the right provider for your particular goals, concerns, and expectations. Here are some considerations to help you narrow down your choice, courtesy of your friends at Gravity Systems.

As an Austin IT support provider, Gravity Systems qualifies as one of those essential businesses that stays open even as other organizations must close their doors during the COVID-19 epidemic. If you belong to the essential critical infrastructure workforce as well, then your work site may still accommodate a significant number of employees. If some of your team simply can’t do their jobs from home, you need to think about how to maintain a hygienic, virus-free facility, including ways of using your technology as safely as possible.

The specific recommendations for staying safe during the COVID-19 outbreak seem to change every time we turn around. The need for social distancing, however, remains a constant. Maintaining a reasonable space between your business team members and your service providers is one example -- but what does that mean for your ability to keep getting the IT assistance you need?

Where do you get the hardware and software that keeps your IT system going? Putting together your ideal IT system involves more than just buying parts and programs on an ad hoc basis. That’s why you need a VAR (value added reseller) -- and why you should make Gravity Systems your VAR of choice.

The old expression, “March goes in like a lion and out like a lamb” may or may not be true in the unpredictable world of Central Texas weather, but the “lion” phase is definitely a concern for any company that relies on its IT system. Here are some springtime threats that may call for the help of your Austin tech support team at Gravity Systems.