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GS Blog

It's great to be busy – unless your ambitions are outstripping your current IT resources. Do you just try to struggle along as best you can? Do you scale back on your dreams and ambitions? Thanks to Gravity Systems' “remote hands” services, you don't have to settle for either of those compromises. That's because our Austin IT managed services experts can provide high-quality remote IT assistance for Houston, the Central Texas area, Phoenix AZ and every state in the U.S.  We can help your IT team reach locally into our markets with easy to use remote hands and on-site support for your remote users.  

 

For many businesses, an outsourced IT provider may be a good fit. How will you know? Please find the list below to see some possible scenarios that may benefit from a Managed Service Provider (MSP).

There are many different business-class phone systems available with a vast array of features.  Chances are you have heard of VoIP.  What does that mean for you and your business?

VoIP stands for voice over IP (Internet Protocol). In other words, the phone system uses a network of cabling and switches similar to what computers use. This type of phone system offers a number of advantages such as expandability, voicemail-to-email, auto-attendant, and call recording.  VoIP can be delivered as an in-house system or hosted by 3rd party provider.

It’s common knowledge that staying abreast of current business technology presents an ever-moving target.  Business owners and managers have their hands full with running their own business, and often do not have time to dedicate to designing or maintaining an IT infrastructure.  It often seems impossible to follow the trends and implement the most effective IT solutions.  Below are a few examples of the shortcomings of self-managed IT for small businesses.

As a small business in Austin, you might not have the means to have your own in-house IT team. You do, however, have the ability to have a 3 rd party IT team that acts as your own in-house team for a fraction of the cost and headache.

Are you thinking about choosing managed services for the first time? Considering ditching your current break-fix model for something more proactive?  If so, let’s walk through a few options and considerations.  

The features of cloud computing are expanding rapidly. Coupled with larger Internet bandwidth availability, cloud computing is a more viable option in a company’s IT strategy. Software as a Service (SaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Desktop as a Service (DaaS) are all prevalent offerings in the “On-Demand” space.  If you are planning to position portions of your IT system in the Cloud, here are some things to know:

Keeping a close eye on your network and server equipment (and responding to all of the alerts, errors, bells, and whistles) can easily distract you from your other critical business management tasks.  A managed network provider can take that load off your task list. 

The Cloud, with regard to computing, networking, and data storage, has become a ubiquitous marketing term that means many things.  Essentially, any time you access your data over the Internet you are utilizing ‘The Cloud’.  Today, it’s easy to find cloud service providers that will host your email, data storage, applications, or even your entire computer network.  It’s very important to account for several considerations when deciding if ‘The Cloud’ is right for your business.

Remote access tools allow you to extend your business computer network beyond the confines of your office building.  If you have employees in remote locations, branch offices, or home offices, the ability to drive a computer and access shared files, ERP systems, or other resources in the corporate office can mean a huge boost to productivity.

The preview of Windows 10 launched 10 days ago. The final version will launch sometime in the summer of 2015 and business users across the globe are waiting to see how it will compare to Windows 8. The RETURN OF STARTUP MENU is certainly a big, and welcome, change. Apart from that, the new version of Windows has many other features that you may come to love. Here is an overview of Windows 8 based on what we know now.