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GS Blog

Keeping a close eye on your network and server equipment (and responding to all of the alerts, errors, bells, and whistles) can easily distract you from your other critical business management tasks.  A managed network provider can take that load off your task list. 

If your internet connection goes out, your cell phone wireless connection can come to your rescue. Almost all Smartphones have “Wi-Fi tethering” or hotspot access and it can be used to access internet from your laptop or tablet. The process is different for each platform.  The most common cell phone platforms are IOS, Android and Windows. This post helps you to understand the methods of setting up Wi-Fi tethering.

Remote access tools allow you to extend your business computer network beyond the confines of your office building.  If you have employees in remote locations, branch offices, or home offices, the ability to drive a computer and access shared files, ERP systems, or other resources in the corporate office can mean a huge boost to productivity.

Technology has become an integral part of every business. Most businesses rely very heavily on their IT infrastructure and can’t fully function without it.  The advancement in technological fields has made our work simpler, easier, and more accurate.

In our last blog, we discussed some common issues that PC users face such as a slow PC, automatic restart, and unwanted ads. In this part, we will be discussing more issues that severely affect your productivity. 

Computer won’t turn on 

This is a scary issue not only because you can’t access your files,  but also because you fear that you might never be able to access them again! Thankfully, when you face this issue, your data is most likely safe and may be retrieved. Instead of panicking, here is what you need to do (call us if you need help!):

  • If your computer shows no sign of power, i.e. if the fans are not running and there is no light on the CPU and monitor, the issue is may be with the power supply. Check if all the wires are plugged in properly. If so, you may be facing a power supply problem. Try draining the “flea power” or seek professional help.
  • If your PC turns on and then, shuts down immediately, you may be facing electrical shorts. Check your power supply and ensure that your PC is getting adequate energy.
  • If your PC is turning on but nothing is being displayed on your monitor, the problem could be with it. Check if all wires are plugged in properly, i.e. the monitor is receiving power from the power outlet and is connected correctly to the CPU. If this doesn’t help, consult a professional. 

 

Blue screen of Death 

 

Otherwise known as STOP error, this is one of the scariest problems that you may face. Thankfully, the solution is easier than you thought. Reboot it and see if it works. In many cases, it will work. Once your system starts working, take it to a professional at your earliest convenience to fix the issue before it crashes. A blue screen issue may arise because of many reasons, including but not limited to damaged software, hardware, corrupt DLL files, driver issues, and much more. If you are good at brainstorming and don’t mind spending time fixing the issue, you can try fixing your PC using the codes that the blue screen will provide you. 

Windows fail to start 

There could be many reasons behind this problem, the most common one being malware issue or damaged hard disk. Here is what you can do to fix the error:

  • Press the F8 key as soon as you turn on the computer. Your PC will go into recovery mode. Once you are there, launch your PC in safe mode and click ‘troubleshoot’ and then, advanced option’, followed by ‘windows startup settings’. Restart your PC in safe mode.
  • Open your anti-virus, update it, and run a complete scan.
  • Use system restore to fix your PC. If this doesn’t help, take your PC to a professional. 

 

Unable to install a specific application 

 

Often, this installation problem happens due to space problems. If your hard drive doesn’t have ample space, you won’t be able to install any applications.  In this case, a simple system cleanup may be the answer.  Free up some space and try installing again. If you still face any problem, try restarting the computer and try again.

These are some common issues that PC users face. We hope these tips will help you troubleshoot your problems. In case they don’t, consult a professional for help. If you need business computer support, you can always give us a call at 877-GET-GRAVITY or Log on to www.GravityUSA.com

Mobile devices are becoming more powerful with each day and rivaling any PC in its capabilities and services offered. It is not only your working platform anymore but also a powerful storage device which means that it can also be the potential target of viruses and malware. 

Resolving a technical issue when you are running a small time business can be frustrating and exorbitant. If all the investments are spent on resolving technical issues, what about other services which need upgrade? At this instant, the owners themselves take up the work of resolving the issue, which may further complicate the issue as they have no knowledge when it comes to IT solutions. This can test their patience and be frustrating and may lead to hopelessness.

Before, in the Gravity Systems Common IT Questions blog series, we reviewed the benefits and disadvantages of remote-only computer support.  In this post, we reply to a very common question.  Computers, like all business equipment, require regular maintenance and repair from time to time.  The big question is who will maintain and repair them.