Is there such as thing as too much success? Most business owners would say no – but they would also add that growth must be manageable. If you're looking at starting an additional branch office or other facility in a new city, you may be find yourself hesitating over the question of how you're going to manage the IT needs of that new location. Flying members of your corporate IT team out to that city every week or so is an awfully costly and inefficient answer. Here at Gravity Systems, we have a better one: our Remote Hands service.

What is Remote Hands? Think of it as an adjunct or augmentation of your in-house corporate IT department. Our experienced IT experts can visit your branch office every week to perform those tasks that can only be performed in person – tasks such as hardware installations, repairs, re-cabling and relocation. Your corporate IT office can give us a weekly task list so we can make sure every item is checked off. This kind of field work frees your corporate IT team to focus on issues faced by the central office, as well as any troubleshooting or scheduled maintenance they might wish to perform through remote network access. You get more value out of your employees, your employees get more done, and your new facility enjoys regular access to the IT help it needs. Everybody wins.

Where can you get Remote Hands for your business? Just about anywhere! If your new site happens to be in the Austin, Phoenix or Houston areas, we can dispatch techs directly from our offices in those cities. But we can also summon skilled technicians to sites throughout the country, thanks to our relationships with local IT partners. Contact us today to order that second pair of hands your business needs!

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