Network Services

Gravity Systems provides a wide range of networking and computer related services for small to medium-sized companies. Reduce downtime, stress, and confusion by letting us handle 100% of your IT needs.

Our services include:

Networks

If your various departments and employees need shared access to documents, you need a network that brings the entire company to their fingertips quickly and efficiently. But sloppy, improperly configured network creates headaches instead of harmony – and that’s when it’s time to apply the force of Gravity. Gravity Systems can install, configure and maintain your LAN (Local Area Network) so your authorized personnel are always just a click away from that important info.

Firewalls

You may already know that a firewall essentially keeps the bad guys from hacking their way into your computer systems. What you may not know is that these critical security tools have developed far beyond the simple little “plug-and-play” toys of yesteryear. Today’s firewalls have evolved into sophisticated anti-intruder systems that can protect large corporate networks from spyware, viruses and other malware.

Don’t leave the selection and configuration of your company’s firewall up to the amateurs. Gravity Systems can advise you on exactly what kind of system you need, perform a professional installation and then monitor your system to make sure it’s getting the job done. View the Gravity Systems White Paper on firewalls.


Remote Access

If you’ve been tempted to set up a remote access network so your employees can work from their home computers or a mobile device, today’s technology makes it easier than ever to take advantage of the money-saving, energy-saving benefits of this mode of operation. Your needs may involve nothing more complex than controlling your desktop remotely or as complex as putting up a terminal server. There are many options – and many potential pitfalls if you don’t know the basic rules of thumb to protect your data. Gravity Systems can make sure your remote access is secure as well as accessible.

Tech Support

If it’s not working, we can fix it – and if it is working, we can make sure it keeps working. At Gravity Systems we stand ready to handle any kind of issue you might experience in your IT systems. We can install a new server and migrate all your existing data safely over to its new home, install and configure that new piece of industry-specific software, troubleshoot operational glitches in your hardware or software, remove malware and more. (For more detail on our services in this area, check out our Technical Support Services page.) When trouble rears its ugly head, Gravity Systems can take it down.

DELL Hardware Solutions

We sell, install and support a variety of hardware solutions from Dell Computer and other leading manufacturers of quality components. We’ve sold countless Dell towers, desktops, laptops, workstations and other hardware over the years, providing our clients not only with discounted rates but also with our deep knowledge of the products. Our familiarity with Dell and other hardware means we can help select the most sensible solutions for your particular needs. So instead of staring at a thousand options on a web page and crossing your fingers that you’re picking the right items, leave the hardware selection to the experts – us!

VPN

A virtual private network, or VPN, connects local area and remote networks. Say your company has branch offices North Austin, Central Austin and South Austin, as well as a corporate headquarters in California. You can connect the local networks of all these offices together so that the Austin workers have access to data on the servers in California and vice versa. A VPN can also provide a kind of “virtual office” to connect any number of home-based workers to a central server, with everyone working remotely yet sharing data as easily as if they were all across the hall from each other. Gravity Systems can set you up with the ideal VPN solution for your employees or divisions. Go virtual with Gravity!

Internet Access

If you’re scratching your head over which Internet provider or package makes the most sense for your business, let Gravity Systems lend a helping hand. We can advise you on which providers will serve your needs best – and yes, we said “providers.”

Having a built-in redundancy system using more than one provider can play a critical role in keeping your computer system up when a provider goes down. Even a brief Internet service outage can cost you sales, productivity and the ability to communicate internally and externally – and not all outages are brief ones. (Don’t expect the Internet provider to be much help in working out the kinks between their service and your hardware, either.) Gravity Systems can devise and maintain a multi-level Internet failsafe system for your company, with “fail-over” priority given to essential operations. Let us help you stay online so you can stay productive.


Planning

If you don’t currently have a CIO (Chief Information Officer) to help you plan and implement your IT systems development, let Gravity Systems do the planning for you! Where do you see your company in three years, or five years? How will your corporate structure, personnel and goals for expansion change your IT needs during that time? We can help you figure out what kind of hardware ad software purchases, network growth and other smart solutions can give you the robust technical resources you’ll need to stay ahead of the curve. You can call it “virtual CIO” or “outsourced CIO” – we call it a smart, cost-effective way to prepare for future growth.

Software

Whatever software you commonly use in your industry, Gravity Systems can get it for you and get it up and running. We sell and install a huge range of individual and bundled applications to suit pretty much any need or preference. Looking for an alternative to Microsoft Exchange for your server? We’ve got it. Not sure what applications you need? We can help you choose the right software for the right job and make sure it’s installed and ready to go in nothing flat. Get your software up to speed with a little help from the friendly experts at Gravity Systems.

Outsourced IT

So you’ve got the right hardware in place, the network is humming along, and software has all been installed. Now you need a permanent IT supervisor, right? Well, maybe and maybe not. If your company consists of 30 or fewer employees, chances are you just don’t need to put that kind of stress on your payroll for the amount of IT monitoring, troubleshooting and repair you need on a regular basis.

That’s where Gravity Systems steps in. With our outsourced IT service, you can have us visit your offices once a week, once a month – whatever best supports your level of need. And as outsourced IT providers for many different companies we work in a variety of IT environments, and that extra breadth of experience makes us that much more capable of recognizing an unusual issue and solving it right away. Come to the source for outsourced IT – Gravity Systems!


We sell, install and support many popular systems!

We support and install all popular operating systems and network operating systems. As specialists in both Windows Server (4.0/2000/2003/2008) and Novell Netware / Open Enterprise Server (4.x / 5.x / 6.x), we can make your network faster and more reliable. We often assist customers in picking out network and desktop software and hardware, and we're also a VAR (Value Added Reseller) for many popular business computer technology products.

Supported software includes:

  • Windows (3.1, 95, 98/ME, 2000/XP/Vista/Windows7)
  • DOS
  • Novell (3.X/4.X, 5.X, 6.X)
  • MS Office (6.0,95,97,2000,XP,2007, 2010)
  • Corel Suite (6,7,8,9,2002)
  • All Desktop Software! We can work with you to support your software

Initial Consultation

We want you to feel comfortable with the solutions we give you. That's why we offer a "no-strings-attached" consultation to assess your needs and answer your questions. This service is free to our neighbors in the greater Austin area, but we can also travel to most out-of-town locations for a modest fee.

Contact us today to set up your consultation!