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GS Blog

A customer of ours with a small firm called in a few weeks ago with an issue while printing from the Adobe Reader.  The solution below solved the problem and the user was back in business.

Issue: Adobe Acrobat Reader X crashes when trying to print.

System: Adobe Acrobat Reader X, Windows 7 x64

Error Code: N/A

Solution: Disable “Protected Mode” at startup

  • Open Edit>Preferences>General – Deselect the checkbox for “Enable protected mode at startup”.

  • Close the program, re-open, and test printing.

 

Gravity Systems provides high quality business computer service.  Our customers rely on prompt and effective solutions to their IT issues.  Contact us for help today!

 

Ross

Gravity Systems, Inc.
Business Computer Services