Black Friday and Cyber Monday are tremendous opportunities for online sales – and for IT problems. Here are some important considerations to consider from our Austin IT support experts.

 First of all, accept the reality that your employees will probably engage in at least some online shopping either on or in preparation for both holidays. Whether they're actually making purchases or simply browsing for bargains, their activities can reduce your work productivity and your online bandwidth to a crawl. In addition to clarifying your rules and policies on how your workers should be spending their time while on the clock, you may want to look into web monitoring and web restriction programs that place certain types of sites off-limits or limit open browsing to certain time periods.

 Will your business be offering Black Friday and Cyber Monday deals? If so, your IT system had better be up to the challenge as that website traffic pours in. Now is the time to beef up your bandwidth if you've been putting off that bit of future-proofing. Make sure you also have a disaster plan in case of a retail website or server crash. More incoming traffic also means more chances for malware to infest your IT system. You'll want to double-check your firewalls and other security measures to help ensure that a malicious bit of code doesn't interfere with your online business's performance.

If this seems like a lot to worry about during an already-stressful holiday season, trust Gravity Systems to take these burdens off your shoulders. Our Austin IT managed services team can watch over your systems, troubleshooting and fixing glitches as needed. We can also evaluate/upgrade your network security and bandwidth, adding redundant online connectivity for the ultimate in always-on reliability. Let us help you get the holidays off to a successful start!

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